Kcal World Group

Careers

1. Telesales Executive (Arabic)

Purpose of the role

The Telesales Executive is responsible to present the company products with integrity to customers within the UAE. Reporting to the Telesales Manager, he will handle the accounts of Fuel Up customers and provide them with efficient customer service.

  • Key Areas of Responsibilities
  • Influence customers to buy the product by following a prepared script.
  • Initiate and follow up the sales process from initial contact phase till closure.
  • Document and update all activity through our CRM.
  • Managing, tracking and following up on leads by calling them.
  • Meeting daily and quarterly sales target through calling.
  • Submit daily and monthly report of all activities done.
  • Serve as point of contact for customers and answer their service related queries in person and on the phone.
  • Professional Requirements
  • Bachelor’s degree or equivalent with MS office knowledge.
  • At least 2 years’ experience in Telesales.
  • Excellent communication skills in Arabic & English.
  • Excellent typing skills.
  • Package
  • AED 6,500/Month + Performance based incentives
  • Additional Benefits: Medical & Annual Airfare for self
  • Job Type
  • Full-time(6 days/week)
  • Required language(s)
  • Arabic
  • English

Please forward your CV to

2. Training Officer (Restaurant Crew Trainer)

Purpose of the role

The Training Officer cum Auditor is responsible to support and train all restaurant BOH & FOH staff in efficient management and safe food preparation in their branch. He will develop and deliver training to all staff in branches ensuring that there is a culture of continuous learning and improvement in the branches. In addition, will be responsible for standardizing BOH &FOH operations in KCAL and franchise stores, updating SOP and controlling documents in branches.

  • Key Areas of Responsibilities
  • Induct lead all Kitchen in charges, ensuring they are receiving adequate support training and resources to operate their branch at optimum level.
  • Responsible for training the staff in the entire operations of the kitchen in all branches as advised by the respective HODs.
  • To provide necessary training to improve the quality and hygiene of the food cycle from preparation through to delivery.
  • Motivate and lead Kitchen employees to perform their roles to a high standard and in alignment to policies and procedures.
  • Standardize operations across all branches.
  • Create and maintain a skills grid for each employee.
  • To facilitate the audit in order to ensure that the food is prepared in accordance with the company's QHSE standards.
  • Carry out the periodical audit of all kitchens ensuring improvements required are acted on.
  • To train new kitchen helpers and provide ongoing training as advised by the F&B Operations Manager/ Restaurant Manager.
  • Professional Requirements
  • Bachelor's degree/Diploma/ Equivalent
  • At least 3 years of experience in a similar role within the UAE
  • Advanced knowledge in MS Office
  • Excellent interpersonal skills in English
  • Interpersonal Requirements
  • Ability to work under pressure
  • Excellent grooming/appearance at all times
  • Good verbal and written communication skills
  • Highly organized
  • Team work oriented highly
  • Motivated and great at motivating staff
  • Sociable with an open personality that fits with the brand image
  • Commitment to developing and maintaining a premium brand
  • Package
  • AED 6,000.00 /month + AED 500 against Fuel & Salik Allowance
  • Job Type
  • Full-time(6 days/week)
  • Required language(s)
  • English
  • Driving License
  • Preferable, not essential
  • Experience
  • 5 Years (At least 3 Years within the UAE)

Please forward your CV to

3. Kitchen Equipment Maintenance Technician

Purpose of the role

Reporting to the Facility Manager and based in our Central Production Unit (DIP), the primary focus of this position is to identify, isolate and rectify a fault so that the failed equipment, machine or system can be restored to an operational condition.

  • Key Areas of Responsibilities
  • Schedule preventive & corrective maintenance on all systems and equipment components.
  • Install, inspect, dismantle, repair, and reassemble all the machinery and equipment that are scheduled for corrective maintenance.
  • Replace worn components before breakdowns occur.
  • Maintain corrective maintenance logs on all equipment and systems.
  • Develop a parts replacement file containing all components of all systems that are presently in use with all necessary data for development of an inventory of critical parts and an instant record of sources for immediate ordering without delay.
  • Maintain and take periodic inventory of parts, materials and components as directed.
  • Responsible for aspects of skilled labor to include but not limited to repairs and upkeep of facilities and equipment.
  • On a continuous basis, know and understand operations, and observe safety rules, policies and procedures. Intermittently analyze problem equipment; identify and locate equipment; interpret work orders; remember equipment location; and explain jobs to others.
  • Professional Requirements
  • Diploma/Certificate/Equivalent.
  • At least 2 years of experience in similar role within the F&B industry.
  • Knowledge of method, tools and equipment used in the maintenance and repair of mechanical and electrical equipment.
  • Knowledge of operation, maintenance, troubleshooting and repair of pumps and other mechanical and electrical equipment.
  • Good knowledge of all equipment used for maintenance and repair.
  • Knowledge of Rational oven repair.
  • Good Knowledge of walk in chiller and walk in freezer unit repair.
  • Ability to work cooperatively, communicate effectively and to maintain effective internal and external customer relations to accomplish job responsibility.
  • Ability to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and or technology.
  • Must be capable of handling: Combi steamers – Rational oven, Boilers, Burners, Walk in freezer and Table freezer, Walk in Chillers and Table chillers, Small appliances, MEP & AC Knowledge and Other general Maintenance
  • Interpersonal Requirements
  • Ability to manage and prioritize
  • Good organizational skills
  • Ability to multitask
  • Detail oriented
  • Excellent communication and interpersonal skills
  • Adaptable to various competing demands
  • Package
  • AED 4,500/month
  • Additional Benefits: Medical & Airfare for self (24 Months)
  • Job Type
  • Full-time(6 days/week)
  • Required language(s)
  • English

Please forward your CV to

4. Commis 2 Chef (Male Candidates with Butchery Experience)

Purpose of the role

The Commis Chef will be responsible to provide assistance to the Chef De Partie in carrying our preparatory work for creating dishes, stocking food supplies and maintaining high standards of hygiene.

  • Key Areas of Responsibilities
  • Cutting, grinding, and preparing meats / Poultry & Seafood items for Bulk Production.
  • Ability to use hand tools, stand or walk for extending periods, lift heavy items, and work in cold environments.
  • Knowledge of meat preparation techniques and Cuts.
  • Knowledge of Different types of Marination for all types of Meats.
  • Maintain the cleanliness in all assigned areas, including refrigerators and freezers.
  • Ensure freshness and suitability of products used by the section that they are stored properly.
  • Ensure smooth running of the section during Chef De Parties’ absences.
  • Control cost by minimizing spoilage, waste, proper storage and exercising strict portion control.
  • Follow the Basic Food Hygiene Guide Lines always.
  • Weigh the ingredients and using proper quantities in preparing food.
  • Assist the chefs in ensuring that the health and safety standards are upheld in the kitchen.
  • Professional Requirements
  • High School or equivalent.
  • Minimum of 2 years’ full-time work experience; previous experience in Butchery department is required.
  • Knowledge of food preparation in accordance with high quality standard.
  • Knowledge of maintaining high standards of hygiene.
  • Interpersonal Requirements
  • Works quickly and efficiently.
  • Attention to detail.
  • Ability to work under pressure.
  • Ability to learn on your feet.
  • Excellent communication and interpersonal skills.
  • Adaptable to various competing demands.
  • Listening skills and adaptability.
  • Thorough and methodical.
  • Well organized.
  • Package
  • AED 1,750/Month
  • Job Type
  • Full-time (6 Days/Week)
  • Required language(s)
  • English
  • Experience
  • 2 Years

Please forward your CV to

5. Restaurant Kitchen Helper

Purpose of the role

The Kitchen Helper is responsible to cut vegetables, prepare salads, sandwiches and provide assistance to Kitchen in charge as and when need arises.

  • Key Areas of Responsibilities
  • Responsible to cut fruits and vegetables.
  • Responsible to prepare sandwiches and salads as per customer’s order.
  • Perform a combination of duties to maintain kitchen, work areas and restaurant equipment and utensils in clean and orderly condition: Sweep and mop floors.
  • Wash worktables, refrigerators and surrounding areas.
  • Segregate and remove trash and garbage and place it in designated containers.
  • Ensure food is prepared keeping in mind hygiene and cleanliness by following the Basic Food Hygiene rules.
  • Keep the kitchen area clean and all the equipment used for preparing food clean and hygienic.
  • Responsible for storing food products in the designated area.
  • Provide assistance to Kitchen In charge as and when required.
  • Professional Requirements
  • High School/Equivalent.
  • Kitchen Helper experience of minimum 2 to 3 years, ideally from fast food restaurant.
  • Knowledge of preparing sandwiches, salads and shakes.
  • Fluency in English.
  • Interpersonal Requirements
  • Ability to work under pressure.
  • Ability to follow instructions accurately.
  • Ability to meet deadlines in food preparation.
  • Excellent grooming/appearance at all times.
  • Good verbal and written communication skills.
  • Highly organized.
  • Team work oriented Highly.
  • Sociable with an open personality that fits with the brand image.
  • Commitment to developing and maintaining a premium brand.
  • Package
  • AED 2,500/Month
  • Job Type
  • Full-time (6 Days/Week)
  • Required language(s)
  • English
  • Experience
  • 2 Years

Please forward your CV to

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