Kcal World Group

Careers

1. Telesales Executive (Arabic)

Purpose of the role

The Telesales Executive is responsible to present the company products with integrity to customers within the UAE. Reporting to the Telesales Manager, he will handle the accounts of Fuel Up customers and provide them with efficient customer service.

  • Key Areas of Responsibilities
  • Influence customers to buy the product by following a prepared script.
  • Initiate and follow up the sales process from initial contact phase till closure.
  • Document and update all activity through our CRM.
  • Managing, tracking and following up on leads by calling them.
  • Meeting daily and quarterly sales target through calling.
  • Submit daily and monthly report of all activities done.
  • Serve as point of contact for customers and answer their service related queries in person and on the phone.
  • Professional Requirements
  • Bachelor’s degree or equivalent with MS office knowledge.
  • At least 2 years’ experience in Telesales.
  • Excellent communication skills in Arabic & English.
  • Excellent typing skills.
  • Package
  • AED 6,500/Month + Performance based incentives
  • Additional Benefits: Medical & Annual Airfare for self
  • Job Type
  • Full-time(6 days/week)
  • Required language(s)
  • Arabic
  • English

Please forward your CV to

2. Restaurant Cashier cum Barista (Preferably Female Candidates)

Purpose of the role

The Cashier/Barista cum Waiter is under the direct supervision of the Restaurant Manager. S/he will be responsible for providing excellent customer service to customers in a very professional way.

  • Key Areas of Responsibilities
  • Provide the customers with fast, friendly, courteous, and efficient service.
  • Inform the customers of daily specials.
  • Greet and take the orders from customers.
  • Present menus to customer and answers questions about menu items, making recommendations upon request.
  • Explain how various menus are prepared, describing ingredients and cooking methods.
  • Write customer’s food orders on order slips memorize orders or enter orders into computers for transmittal to kitchen staff.
  • Serve food and beverages accurately as per customers' order.
  • Prepare itemized checks and accept payments as and when required.
  • Prepare tables for meals.
  • Collect the payments by cash, credit cards or debit cards.
  • Count money in cash drawers at the beginning of shifts to ensure that mounts are correct and there is adequate change.
  • Maintain a clean and orderly all FOH areas including outside seating area.
  • Maintain cleanliness and replenish items of display chiller.
  • Prepare hot drinks as per customer's order.
  • Regularly check coffee quality.
  • Clean coffee machine and its parts regularly.
  • Professional Requirements
  • Minimum of a High School/Equivalent.
  • Must demonstrate good moral fitness and ethical standards.
  • Must possess knowledge of principles and processes for providing customer and personal services.
  • Ability to act on own initiative and handle stress well.
  • Skilled in taking orders and relaying to kitchen and bar staff.
  • Thorough understanding of preparing and serving specialty foods at patrons' tables.
  • Hands-on experience in setting tables, setting place, and placing decorations.
  • Excellent skills and knowledge in maintaining cleanliness and personal hygiene standards.
  • Interpersonal Requirements
  • Proven ability to communicate with kitchen staff, provide orders to customers, collect funds, and maintain proper accountability for orders and funds.
  • Substantial knowledge of accepting credit card payments and working point of sale registers to accurately secure payment and funds control.
  • Exceptional verbal communication skills.
  • Dedicated and meticulous—high level of accurateness and attention to detail.
  • Minimum intermediate command of English.
  • Package
  • AED 2,500/Month
  • Job Type
  • Full-time (6 Days/Week)
  • Required language(s)
  • English
  • Experience
  • 2 Years

Please forward your CV to

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